IF you closed the IE window from step 1, follow the steps to get it open again.If it still does not work, move on to step 2. If it does work, attempt to record the video again with PlayOn. In this window, navigate to the site matching the channel you are trying to record from and try to play the video. Keep holding SHIFT+ALT until a Internet Explorer window opens (please note this IS NOT the same as just opening IE from windows - it has to be opened following these steps). Open PlayOn Settings, then click the Stop button if the server is running, then HOLD SHIFT+ALT and click Start.Recorded in IE (For Example: Amazon, Netflix, Hulu) (If you are having issues with Amazon saying that your need to revalidate your account or that you need to authorize it with 2FA check the next section that is specific to this issue) The video player should no longer appear. ![]() Open PlayOn Settings, then click the Stop button if the server is running and then click the Start button. When you submit the ticket give a rundown of what the issue is and that you followed this guide.Ĭlean Up Step Go to the directory that you put the visible.mmt file in (Program Files\MediaMall or Program Files(x86)\MediaMall on a 64 bit PC) and delete ONLY visible.mmt. Open PlayOn settings again and click the Support button. Try to reproduce the issue again just one time (click record and let it fail).
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